The Order Processing Clerk is responsible for accurately processing parts orders, ensuring timely and efficient order fulfillment, and maintaining high levels of branch/customer satisfaction. This role involves coordinating with various departments, managing order records, and handling branch inquiries related to orders.

Rush Enterprises, Inc. opens the door to the world of opportunity. We are a part of the largest network of commercial vehicle dealerships in North America representing truck and trailer manufacturers. Our franchises include Peterbilt, International, Hino, Isuzu, Ford, IC Bus, and Blue Bird. We offer a rewarding career as a leader in the transportation industry. Grow with us as we continue to expand our network of locations and services.

Responsibilities:

• Monitor dealer inventory, additional stock and process parts miscellaneous orders.
• Issue expedited and inter-branch purchase orders.
• Accurately enter orders into the order processing system, ensuring all details are correct and complete.
• Verify the accuracy of orders, checking for discrepancies and resolving any issues promptly.
• Modify attributes of purchase orders as required for data integrity.
• Address and resolve branch inquiries and complaints related to orders in a timely and professional manner.
• Maintain accurate records of all orders, including order details, shipping information, and any changes or cancellations.

Basic Qualifications:

• High school diploma or General Education Development (GED), required
• Associate’s or Bachelor’s degree in Business Administration or related field, preferred.
• Consideration is given to relevant experience and related certification.
• Experience in order processing, customer service, or a related field preferred.

Total Rewards & Compensation:

• We offer an exceptional Total Rewards package with outstanding healthcare benefits, a robust 401(k) plan with company matching, and an employee stock purchase program to help you build long-term financial security. Additionally, we provide performance-based incentives and opportunities for professional growth through ongoing training and development. All of this is within a culture that values and rewards excellence, a positive attitude, and integrity, ensuring you thrive personally and professionally.

Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled

This job posting does not state or imply that these are the only duties to be performed by this employee. The employee will be required to follow any other instructions and to perform any other duties requested by their leader.