Sales Development Representative (SDR)

Company Summary

LCPtracker, Inc. is a cloud-based software (SaaS) provider specializing in labor compliance for public works construction projects. Headquartered in Orange, CA – with offices in New Braunfels, TX and Fenton, MI. LCPtracker helps government agencies and prime contractors meet Davis-Bacon/prevailing wage compliance requirements on projects backed by federal, state, and/or local funding.

Thousands of clients and over 100,000 contractors use LCPtracker for their certified payroll and construction site compliance needs. LCPtracker has been recognized year after year since 2017 as one of the “Best Places to Work” in Orange County by the Orange County Register.

Position Summary

The Sales Development Representative (SDR) drives lead generation within the LCPcertified vertical by identifying and qualifying prospective clients for LCPtracker, Inc. Through strategic outreach and relationship-building, the SDR uncovers customer needs and decision-makers to support new and repeat business growth.

Primary Duties and Responsibilities

• Respond to inbound leads from demo requests, content downloads, referrals, and other sources.

• Prospect and engage targeted buyers through calls, emails, and social media to generate interest.

• Support Account Executives (AEs) in the sales process for prevailing wage, labor, and workforce compliance software solutions.

• Assist in developing new client relationships and identifying business opportunities.

• Prepare and support proposal development in collaboration with AEs.

• Build and maintain a pipeline of qualified prospects to meet quarterly and annual sales quotas.

• Promote LCPtracker products within an assigned vertical market.

• Utilize CRM systems and related tools to manage the sales cycle and enhance productivity.

• Participate in select trade shows and educational conferences at the local, regional, or national level.

• Generate qualified leads and manage inbound/outbound lead generation efforts.

Other Duties:
This job description is not intended to be all-inclusive. Duties, responsibilities, and activities may change at any time with or without notice.

Core Competencies

• Confidentiality: This role may be privy to confidential and/or sensitive information. Must demonstrate integrity in maintaining confidential and sensitive information and strict adherence to organizational policies and procedures.

• Communication Proficiency: Uses friendly and proficient communication to interact with a wide range of people, frequently exchanging information about office operations.

• Time Management: Must manage their own time, using an electronic calendar in an email program to set meetings, to request others to attend and to coordinate their responses. Responds to requests for attendance at various meetings.

• Technical Capacity: Proficiency with many kinds of office equipment, software, and technology that is used or managed.

• Initiative and Proactivity: Correctly anticipates a need, volunteers readily, and acts without being told to do so. Brings new ideas to the company. Undertakes self-development activities; seeks increased responsibilities; takes calculated risks; looks for and takes advantage of opportunities; asks for and offers help when needed.

• Drive for Results: Is goal-oriented; maintains focus on the objective.

• Problem Solving, Personal Judgment: Identifies and resolves problems in a timely manner; gathers and analyzes information skillfully; develops alternative solutions; works well in group problem-solving situations; uses reason even when dealing with emotional topics. Solicits and applies feedback.

• Quality Management: Looks for ways to improve and promote quality; demonstrates accuracy and thoroughness. Does not cut corners; monitors work to ensure quality; applies feedback to improve performance.

Education and Experience

• Education: High school diploma or equivalent required; some college coursework preferred but not necessary.

• Previous customer service, retail, or sales experience.

• Proven success with lead qualifying

• Demonstrates strong verbal and written communication abilities, with confidence in engaging effectively with individuals from diverse backgrounds.

• Technical Proficiency: Demonstrated competence with standard computer applications (such as Microsoft Office Suite (Outlook, Teams, Word, etc.); commitment to acquiring knowledge of CRM systems.

Work Environment

This position operates in a professional office environment in New Braunfels, TX and routinely uses standard office equipment such as computers, phones, mobile devices, photocopiers, filing cabinets and fax machines.

Physical Requirements

While performing the functions of this job, the employee is regularly required to sit; frequently required to talk and hear, use hands and fingers to type, scroll and use computer equipment. The employee is required to have close visual acuity to perform an activity such as preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading; visual inspection of text/data in both print and electronic forms. Ability to lift and move up to 25 pounds.

Position Type and Expected Hours of Work

This is a full-time non-exempt position. Days/hours worked are dependent on the workload at the time. General availability and presence in the office is expected during regular business hours Monday-Friday. However, some flexibility is allowed. Occasional evening and weekend work may be required as job duties demand.

Travel

There is no major travel requirement for this position. However, infrequent travel may be necessary to visit remote office(s), attend conferences/industry events, etc. Attendance at our corporate Staff Retreat is required. This event is a 2-3-day retreat. Attendance at our annual User Conference as assigned.

Salary Range

They hourly rate is $22.00 to $24.00 + Sales Incentive Plan + Benefits

Pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. The total compensation package for this position may also include other elements dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment.

Benefits

Along with competitive pay, as a full-time LCPtracker employee, you are eligible for the following benefits:

• Paid Time Off

• 10 Paid Holidays

• Phantom Stock

• 401k Plan with up to 4% company match

• Medical Benefits (Health, Vision and Dental)

• Life Insurance (company paid)

• Long-Term Disability and Short-Term Disability (company paid)

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LCPtracker participates in the E-Verify Program. E-Verify is an internet-based system operated by the Department of Homeland Security and the Social Security Administration. It allows employers to confirm an individual’s employment eligibility to work in the United States. View the attached notices, available in English and Spanish, for important information regarding the E-Verify program. E-Verify Notice (PDF); Right to Work Notice (PDF)

LCPtracker, Inc. is an equal opportunity employer of all qualified individuals, including minorities, women, veterans, and individuals with disabilities, and regardless of sexual orientation or gender identity. LCPtracker, Inc. will consider for employment qualified applicants with criminal histories in a manner consistent with all federal, state, and local ordinances.

LCPtracker is committed to the full inclusion of all qualified individuals. In keeping with our commitment, LCPtracker will take steps to assure that people with disabilities are provided reasonable accommodations. Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please contact the LCPtracker Human Resources Department at HR@lcptracker.com.

Education and Experience

• Education: High school diploma or equivalent required; some college coursework preferred but not necessary.

• Previous customer service, retail, or sales experience.

• Proven success with lead qualifying

• Demonstrates strong verbal and written communication abilities, with confidence in engaging effectively with individuals from diverse backgrounds.

• Technical Proficiency: Demonstrated competence with standard computer applications (such as Microsoft Office Suite (Outlook, Teams, Word, etc.); commitment to acquiring knowledge of CRM systems.