Department:

Human Resources

FLSA Status:

Nonexempt

Hiring Salary:

$19.75 - $23.70

Welcome, ‘ist das Leben schön!’ (Life is good!) At the City of New Braunfels, we seek out people ready to serve the community, plan for the future, and preserve our well-renowned natural beauty. Our five Core Values serve as a cornerstone of our work: Integrity, Service, Visionary Leadership, Stewardship of Resources, and Cultural Heritage. Do our values speak to you?

What we’re looking for: A collaborative, detail-oriented, and service-minded professional to provide temporary administrative and operational support to the Human Resources Department. Under the direction of the Human Resources leadership team, the Temporary Human Resources Administrative Assistant supports daily HR functions including recordkeeping, team member support, claims assistance, recruitment logistics, and general office operations. This role ensures smooth HR workflows, timely responses to inquiries, and accurate processing of HR information within a fast-paced environment.

The responsibilities you’ll be trusted with:

The following duties ARE NOT intended to serve as a comprehensive list of all duties performed by all employees in this classification, only a representative summary of the primary duties and responsibilities. Incumbent(s) may not be required to perform all duties listed and may be required to perform additional, position-specific duties.

• Serves as the primary point of contact for the HR Suite, providing friendly, responsive support to City team members through walk-in and phone inquiries, providing information, guidance, and guiding individuals to the appropriate HR resources as needed.

• Communicates professionally and promptly with team members, applicants, vendors, and the public.

• Supports HR office operations, including answering and directing department phones, various scheduling, file management, scanning, recordkeeping and assisting with equipment needs and HR-related requests.

• Performs administrative updates in Workday and other HR systems as directed.

• Assists with onboarding, including preparing materials, coordinating orientations, processing I-9s, and maintaining training and development records.

• Provides administrative support for HR programs and initiatives, including benefits, claims, safety, wellness, and team member relations.

• Coordinates HR events, training sessions, committee meetings, and onsite vendor visits.

• Assists with administrative tasks related to Worker’s Compensation, FMLA, property & casualty claims, and learning and development.

• Provides administrative support to the Benefits team during annual Open Enrollment, including scheduling sessions, preparing materials, and assisting with general inquiries.

• Supports HR communications, presentations, reports, and updates to HR websites and cloud-based systems.

• Maintains accuracy, completeness, and confidentiality of all HR records.

• Performs other duties as assigned or required.

Your areas of knowledge and expertise that matter most for this role:

Education and Experience:

• High school diploma or GED equivalent required.

• At least two (2) years of administrative, clerical, or customer service experience preferred.

• Experience in a Human Resources environment is preferred but not required.

• An equivalent combination of education and experience may be considered.

Required Licenses or Certifications:

• Must possess a valid Texas Driver’s License.

Required Knowledge of:

• Federal, State, and Local laws and ordinances.

• Customer service standards and professional communication.

• Basic Human Resources functions and office administration.

• City organization, operations, and internal procedures (preferred).

• General understanding of employment practices and HR documentation.

Required Skill in:

• Communicating, effectively, orally and in writing.

• Providing excellent customer service with professionalism, patience, and clarity.

• Coordinating and prioritizing administrative tasks with strong attention to detail.

• Managing multiple deadlines and frequently changing priorities.

• Performing accurate data entry and maintaining organized records.

• Strong written and verbal communication.

• Exercising sound judgment and maintaining confidentiality.

• Establishing and maintaining effective working relationships.

• Using MS Office Suite (Word, Excel, PowerPoint) and other business applications.

• Demonstrating initiative, flexibility, and teamwork in a fast-paced environment.

• Gathering, analyzing, and applying information effectively.

Your work environment:

• Work is performed in a standard office environment; is subject to sitting, standing, bending and reaching for extended periods of time; and must be able to safely pull, push, lift and carry items weighing up to forty (40) pounds.

• May be required to work some evenings and weekends based on operational needs.

• May be required to work immediately before, during or after an emergency or disaster.

• NOTE: This position is designated safety and/or security sensitive.

The City of New Braunfels is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, creed, national origin or ancestry, sex, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, marital status, military status, order of protection status, or any other legally recognized protected basis under federal, state, or local law.